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 Overview
This one day event provides line managers with practical information regarding their responsibilities under the performance appraisal system; the preparation required and hands on appraisal and development of staff.
What you will gain
An understanding of the issues surrounding the performance appraisal process and the reasons for having a performance management process. You will also gain an understanding of how you can use the appraisal to develop your staff as well as learning how to handle difficult situations.
Who should attend this course?
Anyone who has to carry out staff appraisals and who is looking to enhance their skills in this area.
Course Objectives
By the end of this course you will be able to:
- State the stages and key factors of an appraisal process.
- State the role of the individual and the line manager in the appraisal process.
- Identify and write SMART objectives.
- Use their core competency framework to identify key competencies for an individual post.
- Identify and document their own development.
- State best practice for giving and receiving feedback.
- State sources of further information and feedback.
Pre-course work
Delegates are required to complete a pre-course questionnaire prior to the course.
Further development
- Personal Effectiveness
- Assertiveness and Handling Conflict
- Managing Pressure
- Negotiation and Influencing
What delegates have said about this course
“Very glad I did this course. I feel so much more prepared for upcoming appraisals” - HM (Communities and Local Government)
“An excellent course which met my needs entirely!” - JS (Department for Transport)
“Very fluent and tailored presentation.” - PS (Highways Agency)
“Very clear, concise and perfect presentation. Thank you!” - FC (Department of Health)
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