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 Overview
Meetings and business discussions are a vital part of any organisations decision-making process and the ability to communicate effectively with a wide range of internal and external partners is becoming increasingly important across all sectors.
Effective communication includes; the ability to write and speak clearly, concisely and where necessary persuasively for the target audience; the ability to understand the issues surrounding the facilitation of meetings, conferences and workshops and utilise the skills and qualities needed to act as effective facilitators; the ability to speak and present to varied groups with confidence and professionalism.
Course Aims
Facilitation Skills training is vitally important in enabling you to improve your understanding of the issues surrounding the facilitation of meetings, conferences and workshops and improve and enhance your skills and qualities that are needed to enable you to act as an effective facilitator.
Who should attend this course?
Anyone who has not had experience of Facilitation but needs the skills; anyone who currently facilitates but has had no formal training in Facilitation Skills; or anyone who has attended Facilitation Skills training but requires a refresher.
Objectives
The objectives of the workshops are: -
- To explore the definitions of ‘Facilitation’ and identify the roles, responsibilities, skills and qualities of an effective facilitator.
- To explore the purpose , process and benefits of facilitation
- To explore the dynamics of facilitation, including assertiveness, listening and questioning, motivating and sustaining the group, techniques to stimulate discussion and being able to confidently handle dominant participants in group situations.
- To provide the opportunity to practice skills and techniques
Pre-course work
Delegates are required to complete a pre-course questionnaire prior to the course.
Further development
- Facilitation Skills: Stage Two
- Giving Effective Presentations
What delegates have said about this course
“The tutor had good knowledge of the subject and was able to relate the training to issues faced by GOSE staff.” - DW (Government Office for the South East)
“Enjoyed the course - the day flew by!” - MB (Department for Transport)
“Tutor was very relaxed, friendly and knowledgeable” - AM (Communities and Local Government
“Liked the practical experience and the approach to different sized groups.” - JC (Public Health North East)
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