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 Overview
The first step into management can be quite daunting. There are so many factors to take into consideration that it is helpful to look at the enormous subject of management in a structured and organised way. Many managers have heavy workloads, and are also responsible for the management and development of several others. To successfully master all these roles is quite an achievement, and one that requires a wide variety of job skills. This interactive and comprehensive two day course will provide you with the tools to and techniques to become a successful manager.
Course aims
To provide new managers with a clear understanding of the knowledge, skills and personal style required to get the best performance from themselves and their staff.
Who should attend this course?
Those new to management or who are looking for or about to take on a management role.
What you will gain
Develop a sense of what you need to do to achieve managerial competence. Look at various aspects for good management practice and take from them whatever is appropriate to your needs and your own development. Receive advice and feedback from an experienced tutor, and learn from other delegates in group exercises and discussions.
Course objectives
By the end of the course you will be able to:
- Describe the roles, responsibilities and characteristics of the effective manager.
- Understand how effective teams operate and the leadership role of a manager.
- Identify your preferred style for learning and developing at work.
- Analyse your use of time and consider methods to maximise effectiveness.
- Successfully manage the process of delegation.
- Increase your creative problem solving abilities.
- Recognise the conditions required to motivate staff.
- Describe the main areas of equal opportunities legislation and understand the manager's role in implementing equality and diversity policy.
Pre-course work required
All delegates will be require to complete a management styles questionnaire prior to attending.
What delegates have said about this course
“Really enjoyable and relevant. Great mix of practical exercises - all at the right pace, and right amount of content. Identified sources of information if certain subjects were of particular interest. I would emphatically recommend this course.” - JB (Communities and Local Government)
“A very complete and concise course. Very helpful course!.” - RW (Department for Transport)
“As an introduction to management the course was excellent.” - AW (Government Office West Midlands)
“Enjoyable and informative course. I can implement this into a management structure.” - MM (Cabinet Office)
“The course was a very educative programme and well enjoyed.” - AB (Department for Transport)
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